Frequent Questions and Answers
We are here to answer all your questions. Check it out if your question it is already answered by our FAQ below.
We accept all major credit cards, cash & ride vouchers. We do NOT accept checks.
We do NOT provide alcoholic beverages, however you more than welcome to bring your own.
Waiting time table:
15 min – all hotel and residences pickups
15 min – private aviation arrival pickups (domestic & international)
30 min – domestic arrival pickups
1 hour – international arrival pickups
Exceeding wait times will result in additional charges based on the hourly rate of the type of vehicle reserved.
Reservations may be cancelled up to 12 hours of pickup time for full refund, any cancellations after that will be considered late and charged full amount.
We do not take responsibilty over items left behind, however you can still contact us in case you think you have left something behind in one of our vehicles.
Yes, absolutely, there will be additional charges based on time.
Yes, as long as we are advised during reservation.
It depends of the vehicle.
Here you can find more details: